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TERMS & CONDITIONS
For contextual relevance, we use the terms Hollow Trees Farm Ltd, Hollow Trees Farm and Hollow Trees within these terms and conditions to refer to the Hollow Trees Farm website (www.hollowtrees.co.uk) while acknowledging that all legal obligations and contracts are with Hollow Trees Farm. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.hollowtrees.co.uk website (the “Service”) operated by Hollow Trees Farm (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms.

If you disagree with any part of the terms then you may not access the Service.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites or social media sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
This website uses cookies to monitor browsing preferences. Please see our Privacy Policy for more information.

PRIVACY POLICY
Hollow Trees Farm is committed to ensuring your privacy is protected. This Privacy Policy governs the manner in which Hollow Trees Farm collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.hollowtrees.co.uk website (“Site”).

This privacy policy applies to the Site and all products and services offered by Hollow Trees Farm. The registered company number is 5460937 and the registered address is Hollow Trees Farm, Semer, Ipswich, Suffolk IP7 6HX.

PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including: when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilised, and other similar information.

WEB BROWSER COOKIES
Our Site may use “cookies” to enhance User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION:
Hollow Trees Farm may collect and use Users’ personal information for the following purposes:
To improve client service
Information you provide helps us respond to your client service requests and support needs more efficiently.
To personalise user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We may use feedback you provide to improve our products and services.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will
receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

ONLINE ADVERTISING WE USE
We may use Google AdWords Remarketing to trigger advertising across the Internet. AdWords Remarketing will display relevant ads tailored to you based on which parts of the Hollow Trees website you have viewed by placing a cookie on your machine. This cookie does not in anyway identify you or give access to your computer. The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing may allow us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

HOW TO OPT OUT OF REMARKETING AND ADVERTISING
If you do not wish to participate in Google AdWords Remarketing, you can opt out by visitingGoogle’s Ads Preferences Manager. You can opt out of Google’s DoubleClick ad extension here. You can also opt out of any third-party vendor’s use of cookies by visitingwww.networkadvertising.org/choices/.

HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

SHARING YOUR PERSONAL INFORMATION
We never share, sell, trade, or rent Users personal identification information to others. Nor will we ever share generic aggregated demographic information of any kind.

THIRD PARTY WEBSITES
Users may find links on our Site that link to the sites and services of our partners, suppliers and clients. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy Hollow Trees Farm has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Changes will take effect from the date they are posted.

YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Hollow Trees Farm, Hollow Trees Farm Shop, Semer, Ipswich, Suffolk IP7 6HX. The registered company number is 5460937.

This document was last updated on September 18th 2016.

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